I have two of the automatic feeders and they help me tremendously! I recently discovered my cat is allergic to the plastic trays and my vet recommended me get stainless steel. I reached out to Ipettie asking if they had any and sure enough they did! They sent me the link and applied a discount and it arrived very quickly just in time for my trip so I won’t worry about my cat getting a reaction while i’m out of town. The service team is super helpful and always answers efficiently! I can’t recommend this brand enough! I want to try out one of their water fountains next :)