The iPettie customer service is excellent. A replacement pump was shipped out to me immediately. The rep followed up with me several days later to ensure the replacement worked as expected and if I needed anything else. The level of service was very much appreciated.
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Vickie L
Replacement pump
I had to replace the pump after two years of use. It was a better deal to replace the pump than buy a new one. iPettie was prompt with getting this out to me. My kitty was very happy his fountain was working again.
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William James
Pump replacement
Great help and understanding on my cat watering bowl problems… Quick turn around .
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Darlene822
Works great
I had the fountain for almost a year and the pump stopped working. I contacted customer service and they quickly responded. A new replacement pump was sent right away. Works great and my cat is happy!